CUSTUMER SUPPORT: 648 878 856 – 679 31 47 21

CUSTUMER SUPPORT:  648 878 856 – 679 31 47 21

Terms and
Conditions

Here you will find all the information about this website

The purpose of this document is to establish the conditions of use of the website as well as the conditions of purchase of products through the same by users.

Please read these TERMS AND CONDITIONS OF PURCHASE and the PRIVACY POLICY carefully before using this website. You may print these terms and conditions if you wish. By using this website or placing an order through this website you agree to our TERMS AND CONDITIONS OF PURCHASE and PRIVACY POLICY, and if you do not agree, you should not use this website.

In compliance with the duty of information contained in art. 10 of Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, we inform you that the ownership of the website corresponds to IGNACIO LOPERA HERRUZO CIF/NIF 15457171K , domiciled at CARRER DE SHOSTAL 14, SON VILAR, ES CASTELL , MENORCA (BALEARIC ISLANDS), 07720 and with e-mail INFO@MOTOSMINORCA.COM and telephone 679314721, hereinafter IGNACIO LOPERA HERRUZO.

By using this website and placing orders through it, the user agrees to the following:

* To use the website solely for the purpose of consulting products and placing orders.
* Not to place any fraudulent or false orders. If an order is reasonably considered to be fraudulent IGNACIO LOPERA HERRUZO is authorised to cancel it and inform the relevant authorities.
* To have legal capacity to enter into contracts (the user declares to be over 18 years old).
* Provide your contact details in a truthful and accurate way in order to be able to ship orders.

IGNACIO LOPERA HERRUZO informs users of this website about its policy regarding the processing and protection of personal data that may be collected by browsing or contracting services through the privacy policy. You can access the privacy policy from the web page at any time.

Availability of the service. Users have the possibility of placing orders for the articles offered on the website both for delivery to an address within the Spanish territory and to a European destination.

The contract shall be concluded in Spanish.

The orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, IGNACIO LOPERA HERRUZO will inform the customer of this circumstance, either by email or by telephone and will refund any amount paid for the product or products not available or change the product for another of the same value, as decided by the customer.

All applicable taxes are included in the prices of the items, but shipping costs are not included, which will be added to the total amount. IGNACIO LOPERA HERRUZO reserves the right to change prices at any time, although the products will be invoiced on the basis of the price in force at the time of placing the order (subject to product availability).

The purchase order will indicate both the total price of the product/products, including IVA and the corresponding shipping costs, as indicated in the following sections.

The applicable IVA rate will be the one legally in force at any given time depending on the specific item in question.

For orders to the Canary Islands, Ceuta and Melilla, deliveries will be exempt from IVA by application of the provisions of article 21 of Law 37/1992, without prejudice to the application of the corresponding taxes and duties in accordance with the regulations in force in each of these territories.

To place an order, you need to select the desired item(s). Once you have selected all the items you want, they will be added to your shopping cart. The next step will be to process the order and make the payment. To do this, you must follow the steps requested on the website and follow the purchase instructions that appear on the screen. You will only be asked for the data necessary for the purchase and subsequent delivery of the order. Before formalizing the purchase, you must EXPRESSLY ACCEPT these conditions as well as the privacy policy.

The data recorded by the website constitutes proof of the transactions carried out. The customer will receive confirmation of the order via email.

During the process, before making the payment, you will be able to modify the details of your order. The order is not placed until the process is complete, which will happen when you have made the payment. Clicking on “Pay” implies that you purchase and pay for the selected items, this step is a binding commitment.

There are no purchase limits. The user can place the order for the number of items they want, with no set minimums or maximums.

IGNACIO LOPERA HERRUZO reserves the right to refuse an order from a customer with whom there is a dispute.

Likewise, IGNACIO LOPERA HERRUZO has the right to refuse or cancel an order for justified reasons, such as:

* Due to an error in billing information (which is incorrect or impossible to verify)* If there is suspicion of bank card fraud

* If it is not possible to send it to the address provided,

* If there are reasons why it is suspected that the user is not an end consumer

* If the user is under 18 years of age* If full payment has not been made.

You can use as a means of payment bank card, PayPal or by bank transfer. In the case of payment by card or PayPal, the total amount of the order, which will include the corresponding shipping costs depending on the case, will be charged to the customer’s account at the time of purchase. Payments are only accepted in EUROS.

By means of payment by card, and in the event of any incident during the process (for example, if the terminal informs of the rejection of the card), the order will be automatically cancelled. The payment system by bank card is carried out through the “Redsys” payment gateway

By clicking “Pay” the user is confirming the payment of the order as well as that the credit card is theirs. To minimise the risk of unauthorised access, your credit card details will be encrypted. Credit cards will be subject to checks and authorisations by the issuer, but if the bank does not authorise payment, the order will be automatically cancelled, and the system will inform the customer of the cancellation.

In the case of selecting the payment system through PayPal, PayPal will be the payment platform and it will be done following the conditions of said payment platform.

IGNACIO LOPERA HERRUZO also offers you the possibility of making the payment by bank transfer.

The order will be sent to the address you indicate once the payment of the total amount of the order has been confirmed. If the amount is not for the total, IGNACIO LOPERA HERRUZO reserves the right not to send the order until it has been fully paid by the customer.

The products will be shipped to the address provided by the user.

The delivery time ranges between 24 and 72 hours (working days) for homes in the mainland and 7 working days for deliveries to the Balearic Islands, Canary Islands, Ceuta and Melilla.

The delivery time for addresses outside the Spanish territory ranges between 7 and 10 working days.

The deadlines indicated will be respected as long as there are no unforeseen or extraordinary circumstances beyond our control. If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option of going ahead with the purchase by setting a new delivery date or cancelling the order with a full refund of the price paid.

For the purposes of these terms and conditions, “delivery” or “delivery” shall be deemed to have taken place or the order to have been “delivered” at the time when you or a third party indicated by you acquires physical possession of the products, which shall be evidenced by the signature of receipt of the order at the agreed delivery address.

If it is impossible to deliver the order to the address indicated, IGNACIO LOPERA HERRUZO will try to deliver it to a third party indicated by the customer or try to deliver it again at a later date. To do this, we ask that if you are not going to be at home, please contact IGNACIO LOPERA HERRUZO to arrange delivery on another day.

If within 15 days of your order being available for delivery, the order has not been delivered for reasons not attributable to IGNACIO LOPERA HERRUZO, we will understand that you wish to withdraw from the contract and we will consider it terminated.

As a result of the termination of the contract, we will refund all payments received from the user, including delivery costs, without any undue delay and in any event within a maximum period of 14 days from the date on which we consider the contract to be terminated. Please bear in mind that the transport resulting from the resolution may have an additional cost, so IGNACIO LOPERA HERRUZO will be authorised to pass on the corresponding costs to you.

The user has the right to cancel an order without giving any explanation. This right is the right of withdrawal established by art. 102 of Royal Legislative Decree 1/2007, of November 16, 2007, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

To cancel an order, you can use the form that appears in the link “RIGHT OF WITHDRAWAL” or you can notify us by e-mail by sending INFO@MOTOSMINORCA.COM by post to the address CARRER DE SHOSTAL 14, SON VILAR, ES CASTELL, MENORCA (BALEARIC ISLANDS), 07720.

If you send us an email or written communication, please include the details of your order to help us identify you.

The withdrawal period shall expire 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired physical possession of the goods or, in the event that the products comprising the order are delivered separately, 14 calendar days from the day on which the customer or a third party indicated by the customer, other than the carrier, acquired physical possession of the last of those products.

Once the right of withdrawal has been exercised, the user must send the delivered products to the address indicated, thus assuming the costs of return. Please note that if you choose to return the items to us postage due, we will be entitled to charge you for any costs we may incur.

The right to withdraw from the contract applies exclusively to those products that are returned in the same condition in which the customer received them. No refund will be made if the product has been used beyond the mere opening of the product, products that are not in the same condition in which they were delivered or that have suffered any damage, so you must be careful with the product(s) while they are in your possession. Please return the item using or including all of its original packaging with all tags. Please do not remove the tags until you are sure you want to keep each item.

After examining the item, we will let you know if you are entitled to a refund of the amounts paid. If the return includes the entire purchase, the correct procedure has been followed and the products are new and unused, we will refund the full amount of the purchase plus shipping costs within 14 days of receiving the cancelled order.

If the return only includes a part of the order, the correct procedure has been followed, and the products are new and unused, we will only refund the value of the returned products, without shipping costs.

If you return the products to us because they are faulty or the descriptions do not correspond to the products, we will proceed to refund the full price of the products, together with the shipping costs derived from and the return of the item.

Access to and use of this website is the responsibility of the users. The following are not subject to a guarantee by IGNACIO LOPERA HERRUZO:

– The infallibility, availability, continuity, absence of security deficiencies of the website

– That the content of the page or the information that passes through it is free of viruses or other harmful elements, as well as errors, omissions or inaccuracies.

– Any damages that may arise from interferences, omissions, interruptions, computer viruses, breakdowns or disconnections in the operational functioning of the website

– Delays or blockages in the use of this website caused by deficiencies or overloads of the data processing centre, or damage that may be caused by third parties through illegitimate interference that is beyond the control of IGNACIO LOPERA HERRUZO.

– IGNACIO LOPERA HERRUZO is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from other external sources.

The mere access to the website does not imply the establishment of any type of commercial relationship between IGNACIO LOPERA HERRUZO and the user.

IGNACIO LOPERA HERRUZO only supplies products for domestic and private use. The customer agrees not to use the product for commercial, advertising or resale purposes. IGNACIO LOPERA HERRUZO has no responsibility for any loss of profits, loss of business, business interruption or loss of business opportunities of the client.

The contract is binding on both the client and IGNACIO LOPERA HERRUZO, as well as our respective successors, assigns and successors. The client may not transfer, assign, encumber or in any other way transfer a contract or any of the rights or obligations derived therefrom, without having obtained the prior written consent of IGNACIO LOPERA HERRUZO.

We may transfer, assign, encumber, subcontract or otherwise transfer a contract or any of the rights or obligations arising therefrom at any time during the term of the contract. For the avoidance of doubt, any such transmissions, assignments, encumbrances or other transfers shall not affect your statutory rights as a consumer or nullify, reduce or otherwise limit any warranties, express or implied by us that we may have made to you.

The information displayed on the website is current as of the date of last update. IGNACIO LOPERA HERRUZO reserves the right to update/modify/delete information on this website at any time and without prior notice.

In the event that the website contains links to other websites and materials of third parties, these links are provided for information purposes only, and IGNACIO LOPERA HERRUZO has no control over the content of such websites or materials. Therefore, we accept no liability whatsoever for any damage or loss arising from your use.

IGNACIO LOPERA HERRUZO reserves the right to modify the Terms and Conditions of Purchase. Any amendments made will not be retroactive. If you do not agree with the changes made, we recommend that you do not use our website.

The user must not misuse this website by intentionally introducing viruses, trojan horses, worms, logic bombs or any other technologically harmful or harmful program or material. You will not attempt to gain unauthorized access to this website, the server on which the website is hosted, or any server, computer or database related to our website.

The user undertakes not to attack this website. Failure to comply with this clause could lead to the commission of offences defined by the applicable regulations. We will report any breach of such regulations to the appropriate authorities and cooperate with them in discovering the identity of the attacker.

In addition, in the event of a breach of this clause, you will immediately cease to be entitled to use this website. We will not be liable for any damage or loss resulting from a denial-of-service attack, viruses or any other technologically disruptive or harmful programs or materials that may affect your computer, computer equipment, data or materials as a result of your use of this website or the downloading of content from it or to which it redirects.

The user acknowledges and consents that all copyrights, trademarks and other industrial and intellectual property rights over the materials or contents provided as part of the website correspond at all times to IGNACIO LOPERA HERRUZO. The user may use such material only in the manner expressly authorized to do so.

The use of this website and contracts for the purchase of products through it shall be governed by Spanish law. Any dispute arising out of or in connection with the use of the website or such contracts shall be subject to the non-exclusive jurisdiction of the Spanish courts and tribunals.

You can make any complaint or claim to IGNACIO LOPERA HERRUZO by e-mail INFO@MOTOSMINORCA.COM or by post to the address CARRER DE SHOSTAL 14, SON VILAR, ES CASTELL , MENORCA (BALEARIC ISLANDS), 07720.

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